Terms and condition

Terms and condition



Welcome to Gofadis Delivery (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and

use of our website, mobile application, and related services (“Services”). By placing an order or using our

website/app, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you

must not use our services.

Service Area: We currently operate only in Nassau, The Bahamas. Scope: We deliver food & beverages

(including alcohol for customers 18+), groceries, retail goods, packages and other permitted goods. We serve

both B2C and B2B clients.

Alcohol Policy: You must be 18+ with valid government-issued ID to receive alcohol orders.

Ordering & Payment: Full payment is required at checkout via COD, debit/credit, or approved online wallet.

Delivery Standards: Typical delivery time is 30–60 minutes after merchant acceptance. If unavailable at delivery,

drivers wait 10 minutes then mark the order delivered; items are discarded with no refund.

Cancellation Policy: Cancel free within 2 minutes of placing an order; after prep or dispatch, a 50% fee applies.

Refund Policy: Refunds or credits may be granted for missing/incorrect items, delivery delays over 2 hours, or

driver non-delivery.

Pricing & Fees: Prices may differ from in-store prices and include service, delivery, and markup fees.

Limitation of Liability: We are not liable for delays beyond our control or indirect losses.

Indemnification: You agree to indemnify and hold harmless Gofadis Delivery from claims arising from your breach

of Terms or misuse of the service.

Force Majeure: We are not liable for delays or non-performance due to events beyond our control.

Dispute Resolution: Disputes are subject to binding arbitration in Nassau, The Bahamas. Class action rights are

waived.

Updates: We may update these Terms at any time; continued use constitutes acceptance.